WebAware Ptd Ltd (WebAware) is committed to providing you with the best possible customer service experience. WebAware is bound by the Privacy Act 1988, which sets out a number of principles concerning the privacy of individuals.
Collection of Personal Information
Some information is collected from visitors interacting with WebAware websites, as detailed below. When submitting any information on the website, visitors may be asked to accept an agreement confirming acceptance of terms and conditions. WebAware takes reasonable steps to ensure that any information shared and collected by WebAware and 3rd part organisations is protected, in line with relevant legislation and good practice.
Customers are required to submit some personally identifiable information when making a purchase on WebAware websites. This information is required for establishing a customer account for providing ongoing support during the licence period.
Support and Enquiries
When making enquiries and submitting support requests, information is collected and stored for review by WebAware staff. This includes the request itself, as well as names, email addresses, and the remote IP address.
- Gravity Forms — via Impact Radius
- DigitalOcean VPS cloud hosting
- Vultr VPS cloud hosting
- Help Scout help desk software
Some demonstration and documentation websites embed code from third-party websites which collect data on website visitors. Please review the relevant privacy policies for these services:
Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons.
Electronic: via our contact form
WebAware Pty Ltd
PO Box 71
Toronto NSW 2283